Frequently asked questions

Diamond Designs is an independently owned retailer in Orange, CT with a growing e-commerce presence. For a little history –Diamond Designs History

Yes, we do not store any of your credit card information. That part of our transaction is handled by Stripe, our credit card processor.

Yes. We accept PayPal and Amazon Checkout.

We do not share your information with anyone.

Yes. Please just share this information with us in your notes at checkout.

Please email that question with the link for the specific item to info@dia-designs.com. We try to reply to all emails within 24 hours.

Your item will be shipped in an attractive gift box. Both the shipping and box are at no charge to you.

Please email that question with the order number and item to info@dia-designs.com. We try to reply to all emails within 24 hours.

All items purchased online are warranted for six months from purchase against manufacturer’s defect.

All items purchased online may be returned in their original condition within 21 days for a full refund.

You must notify us first.

Then, please ship with packing slip to:

D. Designs
500 Boston Post Road
Orange CT, 06477

You will be credited in the same method you paid once your return is processed (usually 24 hrs from receipt).